Your EDR, driven by a team
that answers for the outcome.
MSOC applied to the EDR you already own, or to SentinelOne supplied by us as part of the service. We take over day-to-day management, layer automation on top, and confidence gates decide what executes on its own and what waits for a human.
Somebody driving the EDR you already paid for.
Most organizations that own an EDR have nobody watching it at 3 a.m. Alerts pile up, exclusions drift and policies go stale. MDR puts our team in charge of it: tuning, triage, investigation and response, around the clock.
On top of your EDR we layer the same automation that runs MSOC. Every alert is enriched and scored. Above the confidence gate, the response runs on its own: isolate the endpoint, kill the process, quarantine the file. Below it, an analyst decides. You agree where the gates sit.
MDR is endpoint-focused by design. We do not supply a SIEM; if you want every log source watched, that is MSOC.
- Day-to-day management of your EDR: policy, tuning, exclusions and agent health
- 24/7 triage and investigation of every alert it raises
- Confidence-gated automated response, with the gates agreed with you in advance
- Containment on confirmed threats: endpoint isolation, process kill, file quarantine and a fleet-wide sweep for the same indicators
- Incident reports with a timeline, root cause and MITRE ATT&CK mapping
- Regular service reviews, and escalation straight to our incident response team when it gets serious
From your console to our watch.
Take the keys
We review your EDR deployment, coverage and policies, and agree access and escalation contacts.
Tune it
Stale exclusions and noisy rules are fixed so the alerts that remain are worth investigating.
Set the gates
We agree which responses run automatically above a confidence threshold, and which wait for an analyst.
Watch and respond
Every alert is triaged and investigated around the clock. Confirmed threats are contained, and you are told what happened and what to do next.
Review and harden
Each incident feeds back into tuning and detection, and we walk you through the trend at every service review.
Pick the scope you actually need.
Your EDR, run for you
Endpoint detection and response on the EDR you own, managed and automated by us. No SIEM from us.
Your whole stack, run for you
MSOC on your SIEM, EDR and the rest of the tools you already own, across every data source.
Everything from us
No stack to bring. The platform, detection, response and people all come from us.
Who it is for
Organizations that own an EDR and have nobody driving it: the licence was bought, the agents are deployed, and the alerts go to an inbox no one reads after hours.
- MSOC, when you want every data source watched, not just endpoints
- Threat hunting, analysts looking for what the EDR did not flag
- IR retainer, response terms agreed before you need them
- Compromise assessment, confirm you are clean before we take over
What buyers ask.
How is this different from what our reseller sold us?
They sold you the licence. We manage the product, automate the response, and are accountable for the outcome.
Will automation take down something important?
Only actions above the confidence gate run on their own, and you agree where those gates sit. Everything below waits for an analyst, and every action is logged.
Do we have to change EDR?
No. We manage the EDR you already run. If you do not have one, you can buy one through us.
Do you provide a SIEM?
Not with MDR. MDR is endpoint-focused. If you want every log source watched, look at MSOC, on your stack or ours.
What happens when it is a real incident?
We contain it and escalate straight to our incident response team, the same company, with the investigation already done.
Put someone behind the console.
Scope MDR for your EDR with an engineer. No charge, no commitment.